Bowling USA

Bowling USA

  Name: Bowling USA  
  Address: 685 Brownswitch Road  
  City: Slidell  
  State: LA  
  Zip: 70458  
  Phone: (985) 649-4811  
  Lanes: 32  
  Lane Type: Wood  
  Pro Shop: Yes  
  Food: Snack Bar  
How Does Bowling USA Rate?
Votes:    743
Lanes: Actual Value is 4.2Actual Value is 4.2Actual Value is 4.2Actual Value is 4.2Actual Value is 4.2
Food: Actual Value is 4Actual Value is 4Actual Value is 4Actual Value is 4
Price: Actual Value is 4.2Actual Value is 4.2Actual Value is 4.2Actual Value is 4.2Actual Value is 4.2
Fun: Actual Value is 4.1Actual Value is 4.1Actual Value is 4.1Actual Value is 4.1Actual Value is 4.1
Overall: Actual Value is 4.1Actual Value is 4.1Actual Value is 4.1Actual Value is 4.1Actual Value is 4.1
 All bowling center ratings are the opinions of visitors to this web site and do not reflect the feelings and opinions of
Bowling USA Comments

Comment Date: 4/15/2012 Name: Cool j
Swagga on deck bowling USA so swagged out! Went there bowled a 98 wit my ole lady. It’s a cool place but too damn expensive for a luh dude.

Comment Date: 2/2/2012 Name: Anonymous
place is a dump, no lights in parking lot very dangerous, house shoes soles coming off houseball holes are cracked, bad service and needs painting and light work inside. would not send anyone there

Comment Date: 9/29/2011 Name: Annie
owner by default. School teacher + business sense = run down company

Comment Date: 9/23/2011 Name: Lil old me
This will explain it all…Owner lives in S. Carolina!

Comment Date: 9/5/2011 Name: FastHook
Railroaded ? Get real. This place has done a complete 180 since the management changed hands. The service is terrific and everyone has smiles on their faces. The comparison with Mandeville is spot on, night vs day. I do however wish that more money be allocated on further updates to an aging facility. But as far as the people go ? You cannot find a bunch of nicer folks than here. Don’t listen to the sour grapes comments from sorry-a** toadie followers of the former mngr. This place is great !

Comment Date: 8/19/2011 Name: Alissa
The former manager was railroaded…the owners had it in for her and wanted her gone from what I heard

Comment Date: 8/18/2011 Name: former patron
since management changed the place has definately gone downhill. No one cares, the new manager is a joke. Standings have not been right since management changed. Former manager was said to have stolen money, but all money was always paid to the league bowlers in full, awards were given out to the bowlers promptly and bowlers were asked to join a league. New manager could care less about the bowlers. I will never bowl there again unless ownership changes.

Comment Date: 7/8/2011 Name: former customer
For the last comment. Everything said is true. It is an old outdated center. They try to keep old & dated working unfortunately management thinks if the place looks clean they can take your money. No real money is spent to make it a modern entity. Unfortunately the owners must think that rustic and old is the new way to go

Comment Date: 7/7/2011 Name: out of towner; now scared out of towner
I’m from out of town and will be bowling at Bowling USA in Slidell today. After reading most of these reviews, I’m think that I should find a golf course instead. But I will give the this place a try before condemning it. If my service is as bad as most of you say, I will surely inform the management there of their reputation.

Comment Date: 6/2/2011 Name: Munson
I bowled there once in the afternoon and liked it. If memory serves, the lanes were maintained and the place has an old school vibe to it. The pro shop looks good, and is even open during the day. (The shop was unlocked but had no employee when I checked it out.) The staff seemed to be friendly, and I would certainly go back. I prefer this center to Tiffany Lanes in Mandeville.

Comment Date: 5/10/2011 Name: Honky Dory
I have lived in Slidell for 5 years and am a current league bowler at Bowling USA. The former manager was a crook but is gone now. So is her little cronie. The service is very good now, much improved. The reason the former mngmt was always gruff and grumpy … was because they were constantly losing big $$$ at the casino.

Comment Date: 5/10/2011 Name: Roger
I bowl in two leagues at this place. I understand that the house does the awards and gives to the asociation. I asked my league secretaries about not getting anything & they told me to ask the house. They house does not know anything. I also know that there leagues that process their own stuff and they have been getting their awards. WHATS UP WITH THAT?

Comment Date: 4/27/2011 Name: league bowler
I like going hear even though it’s way out of my way my local bowling alley in mandeville always has problems so i don’t mind the drive staff,pro shop and lanes are always good to me…

Comment Date: 3/1/2011 Name: TB – Eden Isles
I have been to Bowling USU three times in the last month and all I can say is the employees are very friendly. The man in the pro shop actually went to the Mandeville pro shop to get the bowling ball I wanted and drilled it for me on the spot.

Comment Date: 1/24/2011 Name: Ronnie
What gives with the pro shop. I go in to buy a bowling ball and the only thing I can do is ORDER one. Hardly anything in stock. I can get them online easier and for less cost. This place is going down the tubes!!!

Comment Date: 1/24/2011 Name: Just a league bowler
Some things just never, ever change! When will they get someone (anyone) in there that can get the league stands right. Next year I will be bowling at Diamondhead.

Comment Date: 12/28/2010 Name: Tammy
I live in St. Bernard Parish and was undecided which bowling alley to take my son, and 3 others to for a day of fun. I took a vacation day to spend with them for the holidays. We decided on Bowling USA..boy was that a mistake. The lady behind the counter was downright rude, sharp and looked like somebody was holding her hostage there! We should have left, but decided to bowl since we were already there. I watched her from time to time while we bowled and she continued to complain to another young lady who worked there. Why would somebody want to be in a customer service position when they are so miserable. We definitely won’t be back and will never recommend this bowling alley to anyone else. We should have went to Kenner our other choice.

Comment Date: 11/7/2010 Name: The Belle of Slidell
I would say that the customer service at this place s*cks, but that would be implying that there was, in fact, at least some level of customer service. It is absolutely awful and I am very underwhelmed at the intellect level of the staff. At first I thought it was a racial issue, but then I realized that they are equal opportunity offenders. They all have a vacant, blank stare at the customers, like “what do you want…can’t you see I’m watching Hee-Haw?” Clearly, they can only get away with this broken down excuse for a bowling alley (the balls are limited, the lanes kept going completely down) because it is the ONLY one in town. Stop patronizing these people who clearly do not care. I am thinking of organizing a protest out front…that’s just how bad the service is. Girls just wanted to have fun, but we should have stayed home, saved $50, and performed root canals on each other instead of going to this trash heap.

Comment Date: 10/6/2010 Name: RANDY
OK,new management. Great! Now they need to get someone in there that knows how to do some simple…like greating the league standing sheets right! They have not been correct for three weeks. This is not rocket science or brain surgery.

Comment Date: 9/25/2010 Name: darin
Gail is gone. Management has shaken up the place. Should be getting better.

Comment Date: 8/31/2010 Name: Nobody Special
Look! Everyone is right. Customer service s*cks! Pro shop and lanes are good. After bowling at this establishment for many of years, the staff learns to respect you. Afterall you are paying your league dues, which are not cheap. However, if you bowl in a league, you can control the staff. THEY are all RELATED, including management. This is why they never change. Gail, the same lady has been running this place for years, and will not leave. If you are out for a 1 night bowl, beware, they will be rude. Join a league. If not the nearest place is in MS or Mandeville, which are run by the SAME people.

Comment Date: 7/10/2010 Name: ronnie
the management here s*cks.***** steals league money and goes to casinos

Comment Date: 5/29/2010 Name: kierrapatirce!
the wierd lady i just spoke with on the phone was really RUDE! she acts like i am supposed to know the prices? ugh! but im going there tonight with mt BEST friend ERIN you should really meet her she is beautiful and AMAZING!

Comment Date: 5/14/2010 Name: RICHARD J.
I guess the mangement does read any of these comments. I don’t go there alot and with good reason. There is one “lady” that happens to be there every time I go there. Apparently, she does not care about her appearance and give an attitude to anyone who does not bowl there in leagues. I guess I need to find another place.

Comment Date: 5/4/2010 Name: J
Went to bowling usa last month to practice for a tournament and the place s*cked. It was dark, empty, no kinda games, lanes were breaking down, horrible customer service, and the pricing was horrible. I have been to many centers all over the United States, and I will never go back to that place again.

Comment Date: 4/25/2010 Name: Darin
bowling usa is the best ever they have a great facility and great moonlight bowling it just rocks

Comment Date: 3/9/2010 Name: Jade
their service is TERRIBLE . the moonlight bowling is fun though , if you can get a lane . im going this weekend for my birthday , luckily we already reserved our lanes . hope we have no bad encounters with them as we have had in the past .

Comment Date: 1/21/2010 Name: Renee’
I have lived in Slidell & visited Bowling USA for many years.The new upgrades are nice but as many people have expressed the staff is UNBELIEVABLY rude.They have no idea what customer service is let alone how to provide it.I have never been dismissed or treated so rudely in my life!I am amazed the owners have not taken corrective action with the staffing issues- especially with the sheer number of complaints!I think that says more about the owners and management than anything else.Such a shame considering bowling is one of the few things in Slidell that our teens have for entertainment.If the staffing issues were repaired I am sure Bowling USA would become one of the most profitable establishments on the northshore.I will not be going back until those issues are addressed (which I hope will be soon).

Comment Date: 1/9/2010 Name: Dustin
I just moved here to Slidell, and have called the bowling alley a few times. Everytime I call though there just happens to be leagues there. I have called at least 3 times a week and SUPPOSEDLY there are always leagues there.

Comment Date: 11/24/2009 Name: Anonymous
I bowl there twice a week. Customer service is not good as mentioned before although I have found after they get to know you they are better. The pro-shop is ran by Buddy and he is excellent to deal with. The oil pattern on the lanes is fairly good and the big attraction for me. I still haven’t figured them out but am getting better all the time.
This is my second year bowling there and I just found out there is a discount for league bowlers to practice. I haven’t seen or heard this anywhere in the house. Found out from someone on the league. Again customer service is on the light side. They just don’t know they are in the customer service business.

Comment Date: 11/19/2009 Name: TL
I agree with all the comments. I was raised at bowling lanes in several different states. This is the worst customer service that I have had at a public place. We have a group that goes at least 2 times a month and if it wasn’t for the fun the group has I would not go and the price is right on the group rate. I would jump at the chance to get ahold of Leisure Time Entertainment to report this abuse to the customers, but can’t seem to find their information. I would also jump at the chance to manage this place and turn it around into a profit making business.

Comment Date: 10/25/2009 Name: B
About the league bowlers thing..get over it if they have reserved the lanes. Those people take bowling seriously and go every week on that day… I also agree with Chris,everyone’s spelling and grammer is horrible and they are talking about other people..

Comment Date: 7/25/2009 Name: john
after reading all these comments about the employees, it makes me wonder why management doesn’t do anything to improve the situation….

Comment Date: 7/10/2009 Name: Ricardo
With a few exceptions, nothing but a bunch of rude, grumpy, inconsiderate employees. Talked to Gail on the phone a couple of times (nice lady), the young guy in the pro shop was terrific…but the overweight girl and the lady with the mustache that were at the front counter were just terrible. If they don’t like dealing with people they should quit.

Comment Date: 6/21/2009 Name: j
I like the place overall,however, the personnel are rude and inconsiderate. Instead of going there to reserve lanes, I believe it would be more effiecient to reserve lanes via phone. That way we would not have to go every 30 minutes to check if we are next on the list…

Comment Date: 6/2/2009 Name: BRANDON
customer service is horrible but the center in itself is nice needs new workers

Comment Date: 4/5/2009 Name: Seth R.
I’m 16 and I have lived in Slidell my whole life and not once have I ever had a good experience with the people at the front desk. They act like they are doing you a favor by waiting on you. They will lie to you so that league players get lanes. The owner took the time to get new lanes and upgrade the scoring system a while back but neglected replace the employees. If I had another choice I would stop going there, but I don’t so I have to deal with it.

Comment Date: 3/3/2009 Name: Brit
I have went to this bowling alley a number of times and every time the personnel are very rude. Not only this, if you go in there on a Thursday night all of the league bowlers are too. Will not return!

Comment Date: 2/12/2009 Name: Chris R.
I believe that the people posting comments about this particular bowling alley should really work on their spelling and grammar. How else are people supposed to take you seriously? I suppose, though, this is Louisiana. Maybe I am setting my standards too high.

Comment Date: 1/24/2009 Name: holly.
theres a guy that works here and he has brown hair and braces. i believe his name starts with a b, i think ts brent, but im not positive.
he is the worst employee ever, he doesnt appriciate any customer and plays on his phone all day.
he needs to get fired ASAP! before anyother customers complain.
please and thank you.

Comment Date: 10/23/2008 Name: Crystal
I went there last weekend, and had a blast! Although the customer service is horrible, if the girl that was behind the register would have got off the phone for a minute to take my order that would have been nice. Other than the bad service, Me and my family had a nice time!

Comment Date: 8/30/2008 Name: Danny G
Bowled here last weekend and had a super time. The lanes weren’t dry or too slick. Very friendly place.

Comment Date: 7/9/2008 Name: robert r
Nice center. Too bad the people that work there are grumpy and lazy.

Comment Date: 7/7/2008 Name: Tommy
It’s such a shame that everyone who comes to this bowling alley is treated so poorly. Just the other night I was told that I couldn’t play one game of bowling with only two people because they closed at 10:00. It was 9:15. Every time I come here the staff make me upset.

Comment Date: 6/23/2008 Name: Anonymous
The staff there is really lazy and slow. They are inconsiderate of your feelings and try to blow you off by giving some change. They also tell you there is no league bowling when there really is, and then make you wait. Besides all that its still only a decent bowling alley.

Comment Date: 6/22/2008 Name: Anonymous
Service is lacking. Some workers (particularly the man behind the register) need to straighten their act. They need to appreciate customers more and treat them nicely. It’s a shame that Slidell doesn’t have a better bowling alley.

Comment Date: 5/17/2008 Name: Michael R
What a bunch of gumpy employees. I would fire the whole bunch and start over.

Comment Date: 4/15/2008 Name: michelle
The bowling alley it self is ok, but the service is HORRIBLE. The staff is just straight up rude. The owner should really look into hiring new staff. Most are just mean, it really makes people not want to go there.

Comment Date: 3/20/2008 Name: tcba
nice house since new lanes were added , wish they would let tcba back there . one of the great old house like tangi and south .

Comment Date: 2/16/2008 Name: Martin Luna
Melissa, Raeanne, Phoebe, Laura and two of the anonomouse postings were done by the same person. He claims other names as entertainment. Sometimes posting as Joe or Bob with negative comments.

Comment Date: 12/31/2007 Name: Michael
Enjoy going to the center. To correct a few previous comments: new lane beds where put in only 5 years ago and the manager almost lives there. Prices are reasonable and they have one of the best pros in the area.

Comment Date: 9/2/2007 Name: Anonymous
Bowling USA needs to fix their lanes instead of buying flat screen TV’s. Dont you go to a bowling alley to bowl? I can watch tv at my own house.

Comment Date: 8/27/2007 Name: Anonymous
I was in Bowling USA recently and asked for a specific lane. I was told it was out of order. It was probably not a good lane as it was the first one near the wall. They had many empty lanes so my family was given a nice middle lane. Twenty minutes later a black family came in and low and behold…guess which lane they got? (They
had plenty of other empty lanes.) The one that was “out of order”. Also, has anyone else noticed how slippery the floors are in front of the foul line? I fell a few times in front of the line.

Comment Date: 7/2/2007 Name: Pheobe Johnson
I always have fun bowling, but every time I got something to eat, it tasted burnt and I felt sick after eating it. You fixed the smoking promblem, but now could you fix the food. I will always have fun bowling I can’t wait to go again.

Comment Date: 6/9/2007 Name: Laura
The new smoking ban, in effect in Louisiana from January 2007, forces them to put the smokers outside, so the air is clearer now. I agree, it was so bad before, that I could barely stand to be in there. But, it’s better now. Yeah, the customer service is lacking the SERVICE part of it, but perhaps these comments will help them see they need to improve.

Comment Date: 5/2/2007 Name: Raeanne
This place had way too many smokers. I got sick just walking in to the place. I only go there about once a year because of how bad the smoke becomes after staying in there for two minutes. I truly hate this place with a passion; I wish they would stop the smoking because it gets so nasty in the place after a long day of smokers visiting and doing what they do best: smoke. (CLEAN THE PLACE UP and OUT OF SMOKERS)

Comment Date: 1/3/2007 Name: Sal Delvisco
This bowling alley would not be so bad if the customer service was much better. The lanes are old, but usually pretty well oiled.
After hurricane Katrina, the center was shut down for a few months and they upgraded the scoring system, but nothing else. The pin-setters should have been replaced, or at least refurbished. So, there are multiple recurring problems with the pin-setters.
The outstanding complaint I have with this center is with the horrible customer service. Some of the employees act like they are doing you a favor by assisting you and answering your questions. They do not know how to treat a customer.
There is also very seldom a “manager” on duty, or anyone that can make any type of decisions.
Another problem area with me is the lack of uniform rule enforcement for everyone. It seems that certain patrons can disregard the rules, but others cannot.
Overall, a bad bowling experience. It really s*cks that the Slidell area does not have another, modern bowling center.

Comment Date: 8/28/2006 Name: Melissa Whitfield
Nice place. Too many smokers but otherwise nice. Food is good.

Comments about Bowling USA, good and bad, are the opinions of visitors to this website and do not reflect the feelings and opinions of This section is the result of the immense feedback from website visitors who have felt a need to express their positive and negative experinces about a particular bowling center. No entry to this list will be posted until verified by a real person to ensure that NO vulgarity is posted. However, we WILL NOT censor a visitor’s comments about a negative experience and invite the centers to post their response.