Danville Bowl

Danville Bowl

  Name: Danville Bowl  
  Address: 200 Boone Court  
  City: Danville  
  State: CA  
  Zip: 94526  
  Phone: (925) 837-7272  
  Hours: 11-00 a.m. to 1:00 a.m.  
  Lanes: 24  
  Lane Type: Wood  
  Pro Shop: Yes  
  Food: Snack Bar  
How Does Danville Bowl Rate?
Votes:    1531
Lanes: Actual Value is 4.2Actual Value is 4.2Actual Value is 4.2Actual Value is 4.2Actual Value is 4.2
Food: Actual Value is 4.1Actual Value is 4.1Actual Value is 4.1Actual Value is 4.1Actual Value is 4.1
Price: Actual Value is 4.1Actual Value is 4.1Actual Value is 4.1Actual Value is 4.1Actual Value is 4.1
Fun: Actual Value is 4.2Actual Value is 4.2Actual Value is 4.2Actual Value is 4.2Actual Value is 4.2
Overall: Actual Value is 4.1Actual Value is 4.1Actual Value is 4.1Actual Value is 4.1Actual Value is 4.1
 All bowling center ratings are the opinions of visitors to this web site and do not reflect the feelings and opinions of
Danville Bowl Comments

Comment Date: 7/6/2012 Name: @ Eric
Things have changed a lot from what I understand. But you’re being gone 20 years shows you have missed a great deal. Danville people are snobby and the bowl staff used to be bad. It seems like the former is still true however.

Comment Date: 11/14/2011 Name: Eric Dohse
WOW! Such NEGATIVITY – surprised being from beat-nik LIBERAL BAY AREA CA… of course Liberals are only TOLERANT, when you give them what they want to kiss their butts (the way they want it). Been going to DANVILLE BOWL for the last month or so (after about a 20 yr. absence) – GREAT DEAL $1 TUES./WED. NIGHTS! The two guys at the desk are courteous, professional – AND helpful when needed. My ball was damaged in a machine last week – they were quick to offer a repair and have it ready for pick up tomorrow night (TUESDAY!!) I’ve gotten 2 friends to start bowling – and WE HAVE A GREAT TIME!!! Maybe things have changed a lot since many of the comments have been left… whatever the issues – I haven’t seen ANY exhibition of anything even bordering discourtesy from the staff… the bartender dude always makes rounds to see if any needs exist on the lanes… just everyone is EXTREMELY FRIENDLY (NOW ANYWAYS). DANVILLE/SAN RAMON should be happy and appreciative of a value-priced opportunity for FUN, FAMILY & FRIENDS ENTERTAINMENT… see you all on TUESDAY!!!

Comment Date: 9/11/2011 Name: Ronnie
These comments are all hilarious to me. I knew the owner in high school in Spokane, WA. He was a weird dude. Mouthy. Hustled pool. Got his arse handed back to him by chicks on a regular basis.
It’s funny that his customers think he has a rude staff. Of course he does. He is a nasty man.
Stay in Cali, Mike. Washington doesn’t need you.

Comment Date: 4/19/2011 Name: Jay Arnold
I echo “R”‘s sentiments when he/she speaks about the experience had there, especially Sunday and Monday nights. Yes, their prices are somewhat high, but this is a very well-kept bowling alley…and yes, it is somewhat “old school” compared to most modernized alleys that have more to offer, but it’s a great bowling facility.
The pro shop looks good, too. Take advantage of whatever bowling specials arise at Danville Bowl when you can.

Comment Date: 1/24/2011 Name: R
This place is fun. The two men at the front desk (one younger and one older) have been helpful the three times I have played there and I have never left unhappy. The Sunday night special $1.50/game will keep me coming back.

Comment Date: 9/2/2010 Name: Teresa
To the employees: I think it is wonderful you at least care enough to read the comment boards of the business that employs you. Customer perception (whether it’s true or not) will make or break a business. Hopefully you will use any criticism to improve your service (b/c all businesses that want to succeed looks for ways to improve) and not use it to lump all customers into the “jerk customer I had today” catagory. I would very much like to take my family to the bowling alley or be able to have a birthday party there, and know I could expect friendly, clean, GOOD service there before I arrive – not have to take my chances like Russian roulette.

Comment Date: 5/2/2010 Name: NOT an EMPLOYEE
both of you, employee and customer, just calm down. From a customers point of view, NOT an employee, this center lacks the fun atmosphere of other centers and doesn’t compare in terms of modernness. The prices should be cut in half at Danville Bowl. If the previous post is an employee, stop arguing with customers. You look foolish and it makes Danville Bowl look worse than it already does.

Comment Date: 4/9/2010 Name: meyer
former bowler?? qhy dont you just put your real name on here?? and why call people out, what does it matter to you?? all we said was we thought the bowling alley was a good family place, in which it is, but apparently to you fran was the only good thing, which i must say she is great considering she is my mom!!So if left because of her to go to dublin, great but instead of putting former bwoler and call people out like some big shot, why not just say your name??

Comment Date: 3/20/2010 Name: Former Bowler
Miller HollMeyer? Go find out the last names of employees at the Danville Bowl. One is named Miller, one is named Meyer and one is named Holland. I know this because I was friends with the one good thing about Danville Bowl. Fran! I left Danville Bowl when she did. Now im at Dublin where I must admit the pro shop sadly lacks in comparison to Fran but the rest of the bowling center certainly makes up for it!

Comment Date: 3/16/2010 Name: miller hollmeyer
my family and i went to the bowl the other night. the service, food, and bar service was very nice. i will come back

Comment Date: 3/2/2010 Name: Bad on both ends
This center has always amazed me. Danville Bowl was once much different than it is now. But one thing remains constantly the same: Employee blames customer and customer blames employee. As far as I’m concerned, you people are completely ridiculous (both sides of the argument). Stop whining about this useless center. Now that Fran is gone, this center has no purpose.

Comment Date: 1/22/2010 Name: Friday league bowler
brett denels only happy when the lanes are easy all he does is wine!!!!!!!!!!!!!!!!!

Comment Date: 12/28/2009 Name: John Karry
Yes, we as your customers do not at times treat the employee and equipment with respect, with that being said; We as your customer require your time to get us pleasantly doing what we came here to do; Bowl. Unfortuniately at times it can not be done without someone listening to our needs and responding to them whether at the counter or on the lanes. A smile is good, staring is bad, promtness is good, indifference is bad, Instruction (how) is good, Telling us we are the cause is bad, etc.

Comment Date: 12/20/2009 Name: jmc
the sank bar is good pam is nice

Comment Date: 12/16/2009 Name: Josh (Former Employee)
Alright here is the real breakdown. I’ve been going to this place for 10 years and I was an employee for 5. I can see from all different aspects of this and I think that most people that are posting on here are very one sided. First, for the people who say that they have received poor customer service. These employees don’t just come to work everyday and say “who can irritate today”. They come to do their job and try to make it as painless as possible for all parties concerned. Now I’m not saying that their aren’t days where the slightest thing will set some people off, but you know what they are human too. In my experience several parents, kids, and “adults” usually come in expecting to be treated like royalty. It’s a bowling alley people! No your 10 kid can not use bumpers because they are metal…they will break. Tell your kids to start learning, it’s part of the process. Parents, show a little respect for the people that work there and they will return the favor. Don’t just expect that somebody is going to be your personal slave and do everything for you, like watch your kids while you’re off chatting with your friends. That statement actually applies to about 75% of all parents in the Danville area and this is coming from a parent. I have lost track on how many drunken idiots I have had to throw out of that place because these yuppies come in there and think that they can talk trash to employees and be morons out on the lanes. An example is walking out on the lanes…DON’T DO THAT! If you fall and break something you whine and cry and say that you’re going to sue the place for being an idiot.
Now for the other end of the arguement. Yes some employees could be a little more warm and fuzzy, but I know everyone who works there personally and their are several kind hearted people there. Recently this place has gone through an overhaul on employees and most of the ones that were a problem are now gone. Yes the place could be nicer and cleaner, but you should have seen it when I was working there and it’s a huge improvement. Bottom line the bowling alley is one of the only locations in Danville that you can go and have some fun. So as long as you play by the rules it should be an overall good experience. If you don’t play by the rules then don’t cry because somebody was being mean to you because you were being an idiot. My daughter is 3 years old and she has been going there since she was a week old and everytime we go the employees always make a big fuss about her. These people are like family and if you give them a chance and you come back often you will find that they are a bunch of really nice people.

Comment Date: 12/3/2009 Name: Anonymous
It is truly amazing how whenever an employee is no longer there (whether by quitting or otherwise) that there is someone spouting off about the new employee who took their place. Each and everytime. Maybe the owner of the bowl or the owners son or the few remaining employees should stop posting on here trying to disquise themselves as customers and spend more time trying to improve the bowling center. As long as the prices remain high (5 dollars for a pair of shoes? Come on) and the lanes always malfunction, this place is doomed. One can only hope that that happens soon. Then the joke for an owner can take his show somewhere else. Only sad thing would be for a few employees who wouldnt have jobs anymore.

Comment Date: 11/3/2009 Name: very happy person
yeah Danville Bowl what amaxing news……. This just in they are finally on the way to success. No more sam no more T.O.N.Y. WOOOOOOO WHOOOOOOOO!!!!!!!and no more Carol. The new guy for the weekend nights yeah hes good what a difference and the ladies onthe days amazing. keep up with the new improvements and danville bowl is on its way back up to the top of our lists.

Comment Date: 10/26/2009 Name: Father of very upset 5 year old
I asked my 5 year old what he’d like to do for his 5th birthday (Oct 22nd). He said BOWLING. He just loves bumper bowling! So, about 6pm we arrived at Danville Bowl. Oh yes, my son has severe food allergies so we always make him a little cake that he can enjoy. We walked to the counter … the clerk eyed the cake in my wife’s hands are before saying anything else very rudely pointed at the cake and said “you have to take that outside”. Really? I only wish he could have known how upset my son was that we had to leave on his birthday. They were not interested in accomodating our situation. Out of principle, I will never go back to Danville Bowl. I thought kid friendly was a MUST to be successful in a place like Danville!

Comment Date: 10/5/2009 Name: Tragic
I have recently heard that Danville Bowl has lost it’s most important member, Fran =( Danville Bowl now has now saving grace. Down with it.

Comment Date: 9/4/2009 Name: Former Employee
Reading these posts are CLASSIC! This is the exact demise that should suffer Danville Bowl. Since the Oertel administration this bowl has lost its league participation. No respectible scratch league to speak of (remeber Thursday nights and pot bowling aftewards). The greatest league ever put together there, Friday night Vegas league, went from wall to wall to an afterthought. Ive bowled the leagues and run the desk. Current employees are not taught basic courtesey, nor people skills. Bowl is not kept clean. So I can understand and agree with many of the negatives below. HOWEVER the one defense I will put out there is that since the dawn of time the typical Danville/Alamo/Diablo/Blackhawk teens come through this place and GIVE zero repsect to the place or its property. This does not give a pass to poor customer service though.

Comment Date: 8/9/2009 Name: Employee working day of charity event
Just to clear a few details regarding the charity event episode. I was working that day we had signs on the door that there was a charity event in progress. The charity staff was taking donations at the door. Any phone calls answered that day we told the caller that there was a charity event happening they could participate if they would like otherwise we would be open back up to the public around 4:00 in the afternoon. Her husband began yelling at us showing us his phone that he called at 10:06am. Since we did not walk in the door until 10:15 pretty sure he didn’t talk to us. There were two women standing behind the counter he couldn’t have picked who he spoke to even if we had answered his call. As for the male employee who said “shut up and get out” that was not a danville bowl employee he was standing behind the counter with us. I’m sorry if she felt humiliated and disrespected but you get what you give. At no time did we call her a liar we were trying to explain that we were not in the building to answer the phone. We told her she could bowl thru the chartiy or wait until later but she was so upset I don’t really think she heard what we said.

Comment Date: 8/8/2009 Name: Employee working at the charity event
I would just like to respond to the person who said we lied to her and embarassed her. First, her husband did come in yelling and shouting at us and showed us his phone that he dialed our number. However, there were 2 of us there but not until after 10:15am. Anyone who called we told them we had a charity event going on. We appoligized for the people working the charity for “grabbing” her son and “yelling” at her. We were not able to give lanes out until the event was over or they could participate thru the event. I’m sorry if she felt embarrased or lied to that wasn’t our intention. As for the “male employee” who told her to get out he wasn’t anywhere near her when she left. I can tell you for a fact that person did not work for the Danville Bowl. I’m sorry she had a bad experience or that she felt attacked walking in but walking in attacking us behind the counter was not the best way to get results. We never raised our voices and we never called her a liar.

Comment Date: 7/31/2009 Name: Wow
If that story regarding that charity event is true, I honestly cannot believe Danville bowl is still open. It makes no sense to me how this place can treat people like that and get away with such things. I would suggest a direct talk with the owner of the business.

Comment Date: 6/30/2009 Name: zach scherman
this alley is awesome it has such nice people like kim sue and especially fran the pro at the danville bowl

Comment Date: 6/22/2009 Name: charity pitbull
lets see the supposed attacker at the raffle table was a 80 year old woman, oooh scary the abrupt grabbing of the shoulder a way of saying exxcuse me too someone with so much oblivian and absolute disrespect for another human it seemed that a tap was the way to stop such a bitter and stuck up woman as for your phone call well anyone can call it doesnt mean you actually spoke to the empoyees the bowl opened at 11:00 maybe if you gave a little respect to us little people before barking like the pitbull you spoke about maybe a few more people would have felt you were actually human so too bad you didnt get your way boo hoo

Comment Date: 6/15/2009 Name: Disrespected and Humiliated
My husband and I called @10:06 am to reserve a lane for 3:00 and were told that we couldn’t do that, but we were welcome to drop in and that time of day should be pretty open for lanes. I arrived first with my 10 and 8 year old with our friends and their two children on their way to meet us. I walked in and headed for the registers in order to pay for a couple of lanes. I walked past a table that was selling raffle tickets and did not see and reason to think I needed to stop there. About half way to the front desk I was stopped by a woman who approached me from behind. She was glaring at me intensely and asked what I thought I was doing and asked if I just walked past her table. I thought I had dropped something and said, “yes I did”. She raised her voice then telling me that I walked in on a charity event and I can’t just walk in without contributing to the event. I was humiliated in front of a very large crowd of people by her scolding me like I was a child. To make matters worse, the woman had reached toward and grabbed my son by the shoulder to pull him back which scared him. When I turned my back on this pitbull at began telling the front desk clerk that I had called and was never told about any charity function, she told me that it was impossible because they told everyone over the phone. She proceded to tell me that I was lying about calling at 10am because nobody is there at that time. My husband brought her his phone showing our 10:06am call and even identified the girl standing there as the one who answered the phone. She insisted that nobody was there. If all of this wasn’t bad enough our friends arrived at the door. We were leaving and I was telling them the awful embarrassing scene and I was shouted at by a man working there and told to “shut up and get out”. Shut up for telling our friends about this terrible treatment. No, I won’t shut up! Danville Bowl you should clean up your filthy act. I’ve never had such awful and unjust treatment in all my life. I assure you that we won’t be back and I’ll be sure to tell every parent at school to NOT have parties here. Dispicable! You should be ashamed!

Comment Date: 6/8/2009 Name: just a cusyomer
woo hoo it finallt happebed the old dude is gone eay to go guys smart move

Comment Date: 6/4/2009 Name: Long Term Customer
I’ve seen all the negative input on this website and agree with most of it. The owner should be looking at replacing several employees including the current manager that have little understanding of running a business, managing staff, and true customer service.

Comment Date: 6/4/2009 Name: Long Term Customer
I have had several new balls drilled by the pro shop and had better drilling elsewhere!

Comment Date: 5/11/2009 Name: Silly
Danville Bowl is childish and second rate in comparison with competing establishments of this nature.
1. Danville Bowl says that they offer great customer service.
2. I, as a customer, say they do not.
3. The customer is the most important contribution a business can receive.
4. This is important because it proves that Danville Bowl does not follow their own “philosophy” of friendly, clean, fun establishment.

Comment Date: 4/28/2009 Name: Ronald
I left this bowling establishment years ago; Just went back on a Travel League Match and had a great time. Oh!, Yes; the Place has been fixed up but the documents in this Web page state that the issues are more than the grump of people at the desk. So one person does not make a team or remove the good customer’s past memories. Good Luck

Comment Date: 4/25/2009 Name: just a voice
Lets see here obviously you havent been there much during daytime hours that is when youll find the nicest lady at the front desk very helpful very nice ans definately not like the so mentiones grumpy old guys total diferrent experience you should check out

Comment Date: 4/8/2009 Name: confused customer
I’m surprised more people haven’t commented to be honest. This place is honestly terrible and has very few redeeming qualities beyond the pro shop. Prices are high and the center is far inferior to the likes of Diablo Lanes. AVOID!

Comment Date: 3/25/2009 Name: j
the parking lot is bad and the bathrooms are verry bad the stalls doors are broken and it smells bad

Comment Date: 3/25/2009 Name: na
bathrooms are relly bad that semell and doors borkens

Comment Date: 3/23/2009 Name: whats that guys name
oh i remember him well T. Repass want a swell guy he should work there forever

Comment Date: 3/2/2009 Name: lord blox
Grumpy old man is mean! He shoots layzers from his bald dome!

Comment Date: 1/23/2009 Name: Oliver Pinsdown
I grew up in Danville and have been going to this bowling alley for years. First of all I would like to say that Debbie the bartender rocks. She is SUPER friendly and always has a great attitude. The fact that she can keep that attitude when having to work with such negative people is truly admirable.
It all stems from the old bald guy at the front desk. I think his name is Ed but I’ve never taken the time or energy to really remember. I’ve never met anyone in a customer service oriented position who puts out such cold and negative energy. He literally looks and acts like he just walked off the set of Grumpy Old Men. I once bowled the game of my life at this alley (255), and when I went to the front and asked for a print out of the game he said no because “there’s no way you bowled that and you must have cheated”. How the hell do you cheat at bowling?! We then proceeded to have a heated argument for 10+ minutes before I finally gave up. His ability to put happy people in to bad moods is truly second to none.

Comment Date: 1/17/2009 Name: H
I was very disappointed when the customer service at the Danville Bowling Alley. A group of friends and I went there to have a good time, but because of the customer service, that wasn’t the case. When we were purchasing our shoes, I could not believe how RUDE and disrespectful the employees at the front desk were. I am 26 years old and was treated like a 5 year old. At first I thought they were having a bad night, but what happen later on, I knew that they are just UNHAPPY people who have no place in the customer service industry. I am appalled that the owners would hire such UNFRIENDLY people to help their customers. I also would like to note that people in my group had experienced the same rude behavior at this bowling alley with the same employees prior to this night and other people that over heard our conversations said �that�s just how they are here, RUDE.� �WOW, people have become accustomed to these employees behavior…unbelievable!!! I do have to say that the bartender is VERY NICE. She is nothing like her co workers who run the front desk.
I would NOT recommend Danville Bowl.

Comment Date: 1/15/2009 Name: K
I am usually the one posting positive reviews about places to give them the credit they deserve, but not in this case. This bowling alley is extremely convenient to the downtown area and surrounding communities and is well kept. The only complaint I have is about the people that run the front desk where you rent shoes and pay. I went bowling with a group of my friends recently and we had a great time and honestly when my girlfriend mentioned how rude the two gentleman at the front desk were I found it hard to believe, but little did I know she was absolutely right. When we went up to pay not only did they charge us for our lane, but an additional lane as well and when we informed the gentleman what he had done he actually had the nerve to get upset at us.. he starting grunting, then mumbling to himself and then talking badly about us to his coworker. He then eventually proceeded to pay us back the $40 dollars extra he charged us in cash and had the nerve to tell us we needed to be more clear next time we paid. Also, he started asking us when the other lane was going to pay (while I did not know the people in that lane and when I looked over they were still halfway through there game.. at this particular bowling alley you pay when your game is finished) he then continued on to say to us whos going to come up with that money and started arguing with us. I am sorry I dont know the people in the lane next to us and sorry that he is getting upset with another customer, such as myself, because another lane hadnt paid, thats not my problem. I told him that he didnt have to be rude about it and that he is in the customer service business and needs to be polite to his customers, we did nothing and obviously embarrased by his mistake decided it would be easier to get upset with us. He then went on to make comments to his coworker and as we were leaving was yelling see he agrees with me, see! I am sorry, but I am not starting a fight with some white trash person who lacks basic math and communication skills and is just wanting to start a fight. I will not go back to this bowling alley ever again… If you decide to go I hope that you have a better experience than we did…

Comment Date: 11/6/2008 Name: tournament jr bowler
this was probably one of the best bowling centers ive been to, my onlt complaint is the lanes do dry up very fast, especially considering im left handed and had one side to myself.
the approchaes were thrashed and disgusting, but when my ball got messed up, they were very polite and helpul and fixed my ball before i left that night! over all GREAT service, but it wouldnt hurt to mop your approaches guys..

Comment Date: 11/1/2008 Name: always
I grew up here. It’s always been this way. Part of the experience. Like going to a Don Rickles show.

Comment Date: 10/29/2008 Name: Ok; No Time League Bowler
It takes time to write a memo on the poor experiences as we travel between and within the business compunity; so most of use do not do it. What makes us make time to write a quick note is the insulting manner that is immediatelly felt when ignored (**** quoted sayings)by people we pay in the charges levied for bowling or other things. So enjoy; we do not have to return. Simply stated “You all need people Skill”

Comment Date: 10/25/2008 Name: anonymous
I think you all might just have a little too much time on your hands!

Comment Date: 10/24/2008 Name: i can see y
i can see why the staff can get upset, some people that come down there are stupid people,letting their kid run wild and ignore them like letting them put their hands and heads inside the ball returns. i have even seen the parents pick up the kids and stick them in head first they should go have their head stuck in there

Comment Date: 10/24/2008 Name: balls
that one guy they hired aut to be fired

Comment Date: 8/6/2008 Name: haha
You’re either an employee or a close personal friend of one of them. I can count the people who are satisfied with the staff on one hand. And these are customers who are just regular people trying to have a good time. Everyone I have known that has gone to danville bowl dislikes the staff. No one is trying to get something for nothing. You obviously are not listening to what people say. They just want to be treated as if they are welcome in this business establishment. Danville Bowl has not accomplished this in a LONG time.

Comment Date: 7/21/2008 Name: mirror image
if most people took the tme to look first at them selves maybe you wouldnt be so fricken harsh with comments and if you paid much attention every one is always trying to get something for nothing so there for shut up and let your self actually see you are having fun so you need to quit trying to complain just to get it for free most of you who have something to say are just making your comments based on what youve heard not experienced

Comment Date: 7/12/2008 Name: The previous owner
The previous owner, Earl Anthony, would never have accepted this slop. He at least had an interest in the customer. The “New” Danville bowl is nothing but trash. For some reason, the owner resembles Dick Cheney (half-penguin, half man).

Comment Date: 7/5/2008 Name: The best way 2 bowl
Is with bowler bills.

Comment Date: 6/10/2008 Name: You cannot be serious
Does it seriously have to be spoon-fed to some people? Whether or not the staff or owner thinks the customer is “unfair or wrong” is completely irrelevant. As a business, you will not do well unless you satisfy the customer. Therefore, the sooner Danville Bowl fixes the problems with the attitudes behind the counter the better. Meaning better experiences for the patrons and ease of interactions involving customers/staff. It’s really quite fathomable when you think about.

Comment Date: 6/10/2008 Name: Joseph
I see; we buy, you use it; no! We are customers that need a degree of service and/or interest in our presence in the Bowling Alley. Yes, I like the Pro and her shop; but have not purchased my last nine balls there. It seems she has more interest in bady sitting the area kids that have day care their than opening her shop. So as they say; I and we go elsewhere for everything. Good nite and Goodbye – Danville Bowl
The staff or clerical personel are not interested in pleasant communication with their customers. Try A little Southeran hospitality,Please

Comment Date: 3/20/2008 Name: A Miller
I like the owner; and I think he is fair and honest. Maybe you should think these thoughts all over.

Comment Date: 2/11/2008 Name: jacknovatney
Who is the owner? Maybe one of us can buy this thing and improve it.

Comment Date: 1/8/2008 Name: un-confused
I do not go Danville either; Diablo and Clayton are enjoyable. Delta in Antioch is by far the least expensive in the area though. It is a longer drive for me but well worth it; yet closer for me than Danville. I have raised childern, and bad children like employees at Danville are past my patience level; So why drive there or stop as I drive by.

Comment Date: 1/5/2008 Name: Confused
What don’t you understand? You act as though the problem is completely one-sided. That is where you are wrong and simply in denial. Look, this establishment obviously has serious issues, don’t try to blame the customer. Take responsibility for your actions. I have since told everyone I know to avoid Danville Bowl. Those reading would do better visiting Diablo Lanes or Clayton Valley. Danville is over-priced and some of the employees are no better to deal with than small children.

Comment Date: 1/4/2008 Name: I bowl here too, Patron
A spare is not worth as much as a strike; The spare employee can not make up for the failure in communications skills or poor attitudes of the cadre; It is best to move short term employment and bowling enjoyment to another location

Comment Date: 1/1/2008 Name: Another former employee
I used to work there and I can tell everyone firsthand that all of these complaints are believable and most likely, 100% accurate. Not all of the employees are bad, just a select few of them. Those who have been generalizing and assuming every single employee is bad are not being fair. So please, I understand if you have had bad experiences with certain employees but do not simply say the whole place is a disaster because of an interaction you may have had. I agree, however, that a few employees there really take away from ones enjoyment of Danville bowl.

Comment Date: 12/28/2007 Name: anonymous
Hi the place is fun, but the people are very unfriendly. (espcially for children)Its supposed to be a children environment too, but if the people are extremely mean, what should we do? PLEASE GET NEW STAFF!!!OR MAKE THEM NICER!!!

Comment Date: 12/17/2007 Name: I enjoy a great smile
The people are not very friendly here, so the atmosphere is not that good. Maybe new pictures and glow lites-in-the-dark lanes will brighten up the place since the employees fail to do so

Comment Date: 12/3/2007 Name: Critic
Yes, there are times if not days when even at Danville Bowl; the bowling entertainment experience is as great as bowling over one’s average. As others have stated just let a little thing go wrong or need service; the staff have constantly let their customer down. It is the insulting manner that the customer gets action from the employees. Sorry, insults are an everyday added experience at Danville

Comment Date: 11/19/2007 Name: Annonymous
I’ve read most of these complaints and it amazes me. I was just @ Danville bowl last night and I had no problems. Everyone including those bowling around us, was really nice. Maybe those who have complaints attract problems, who knows, but I’d rather go here than to some other local bowling alleys.

Comment Date: 10/29/2007 Name: Anonymous
I’ve been going to this bowling alley for a few years, I even bought my bowling bowl from them. The lady at The Pro shop is nice, but it stops their. The people at the counter, couldn’t be more rude. If I wanted to be insulted and looked down upon, and believe it is time their opinion that it is time to leave. I would have stayed at home.

Comment Date: 10/6/2007 Name: Former Employee
I used to work there, and I believe the only reason people still bowl there, is because that is where they are used to bowling, and that is where all of their friends bowl. On behalf of half of the staff, When I worked there, there were some of us who tried to make things easy and pleasant for the customer. However, I must agree that some of my co-workers surprised me with how rude they were to customers who did nothing to deserve being yelled at. I understand that some people are disappointed with the bowling alley rules. I must say that the staff , for the most part is only enforcing the rules that the OWNER, Mike Oertel, has laid down. Some of the rules are a little bit bogus, but we had to follow them too. So unless you have some time of sentimental attachment to the bowling alley, Go to Clayton bowl.

Comment Date: 9/19/2007 Name: Dissatisfied Ball Purchaser
I purchased a new ball and had it drilled By their Pro driller. She measured my hand, Fingers, and thumb. So Whats the issue the thumb was or is incorrect. To Tight; so I need to pay more to get it correct; excuse me. If I must pay, I will pay Clayton Valley’s Pro. Thanks He did a great job; Very Cheap I thought.

Comment Date: 9/5/2007 Name: Anonymous
When I went there with friends a year ago [all of us 15-17 years old], the staff was automatically rude to us even before we bowled. When bowling, we changed our names once during a game and they ended up charging us $96 [not including shoes] for 5 of us playing 2 games. $10 per game?? They said it was because changing our names made it an extra game or something like that. Luckily one of us had extra money!! The bowling employees would’nt let us argue the cost

Comment Date: 8/18/2007 Name: Former League Bowler
Most of the employees are rude, but a couple are very nice such as Kim (blonde haired gal) and a few of the younger employees. Fran is a very nice lady, but the way she drilled my Inferno ball makes my hand hurt and thumb blister profusely. Then she said I must pay if I wanted to try a different angle of the thumb hole to hopefully fix the problem. I felt if it is her fault, She is a very nice person, but I am not sure of her skills as a bowling ball driller. Overall, this place is OK – not terrible and not great.

Comment Date: 8/8/2007 Name: Respect – Customer Interface
I see that a soldier took the time to write a note to you on his experiences in your establishment that did not go unblemished. You state that he did not present himself properly to ya. Well, Think where his has been and may be going back. a misstep or not and he could be dead. You showed a completed and uninterested in his enjoyment in your establishment. He move to IRAQ and you still could not follow in his shoes. Thank you to all service persons for your services and deadication to our life and visions in America.

Comment Date: 8/3/2007 Name: The Prior Comment
The prior comment is obviously an irritated employee. Real mature on your part. You’re not doing you business any favors by bad-mouthing paying customers. Do you have any idea how an employee of a business is supposed to conduct themself? I, myself, have since told everyone I know to stay clear of Danville Bowl. Clayton Valley or Diablo Lanes is a MUCH BETTER CHOICE.

Comment Date: 7/29/2007 Name: Responding to below comment
Nice grammar. You write like a child. I’m surprised you didn’t get the attention you desired. Maybe if you complained a little more, like a little baby, everyone would listen.

Comment Date: 7/21/2007 Name: Home From IRAQ
The persons at the desk to the pro shop seem to place there efforts on the little folks; It is not like a bowling alley. It is a child care center. Adults are treated like bad children, no respect, go away, but leave the child on the lane with money. why?

Comment Date: 7/20/2007 Name: Mother of 5-yr-old
My son does the Bumper Bowling (ages 3-7)class with Fran at Danville Bowl, and he has a wonderful time! Fran is very sweet and knowledgeable. She also drills the balls in the Pro shop. The place is very clean, and my son’s preschool had an outing there once and everyone also had fun. (There are a limited number of 6 and 7 lb balls, so you have to share them if you have a lot of small ones.) Response to problems by the desk can be slow sometimes, but overall, we love this place!

Comment Date: 7/20/2007 Name: Respone to comment below.
I wouldn’t doubt anything you just said. If I were you, I would file a claim. That kind of behavior is just unacceptable altogether.

Comment Date: 7/11/2007 Name: Mother from San Ramon
I just took my two daughters to Danville Bowl. The staff member at the register couldn’t understand their own system for keeping track of games and took his frustation out on me while I was trying to pay. When I brought it to his attention that he should not speak to a customer in such a rude manner, he ended up threatening to physically hurt me – in front of my two young children. This bowling center doesn’t deserve to be in business.

Comment Date: 7/6/2007 Name: Moon Man
It’s been a couple years sense I’ve bowled at Danville Bowl but overall I always had a good time there. The reason for commenting today is I just got a new ball and went to the pro shop to have it drilled. Fran is amazing!!! Great customer service and attention to detail. She was a treat to deal with and made my day. Thanks Fran!

Comment Date: 6/12/2007 Name: The Owner
Well, an interesting fellow to say the least. He almost reminds me of the penguin from Batman. Meet him and see for yourself.

Comment Date: 5/27/2007 Name: Wanting to sue
My childern had THE worst experience at Danville Bowl. I had my son’s 10th birthday party at Danville Bowl but the employees said we not only couldn’t use bumpers but we had to use heavy balls. My TEN year old can’t honestly bowl with a 13 pound bowling ball but the Danville Bowl manager seems to think so. This place doesn’t live in reality. I will never go back to this disgusting place ever again.

Comment Date: 5/27/2007 Name: Bumping 22’s
As a black man, I am used to being treated differently in public places. But the employees at Danville Bowl harassed me to the point where I almost wanted to fight. When I took this up with the manager, he acted like nothing had happened. I knew that Danville Bowl was unprofessional but RACIST?!? Come one, wake up and face the 21st century Danville Bowl.

Comment Date: 5/27/2007 Name: How Dare They
This alley is run by facists. They only want money and nothing else. I know a friend that quit working there because the manager tried to cut health benefits. I have never been to a place that acts as juvenile as Danville Bowl. P.S. the lanes are way too oily.

Comment Date: 5/27/2007 Name: MFPS_Army
This is highly unprofessional. The manager could care less about customer service. I was highly dsrespted when I was told that my nine year child was not allowed to use bumpbers. They told that only an eight year old or younger could use them. What is the difference? They don’t try to live up to any form of the old saying “the customer is always right”. Plus the employees are lazy and will only respond if you continually nag them. When I go to a bowling alley, I want to relax. I honestly don’t want to have to deal with all of the hassle that I get when visiting Danville bowl. I think the next time I want to go bowling, I will bring my business to a far more professional place like Diablo Lanes.

Comment Date: 5/26/2007 Name: person
Well, I personally believe that both ends of spectrum are flawed. You have some people who think that an afternoon at the bowling center means that you can come into the place and not follow any directions whatsever. Bring in your own food, break things, act snobby etc. Then you have some employees who are incredibly rude and completely ignore the customer. I’ve been to hundreds of bowling centers in California and other states and Danville seems to have the some of the snobbiest people around. The employees are not entirely with it either. My point, NEVER BOWL THERE!

Comment Date: 4/23/2007 Name: Julie
I want to warn everyone about shady business practices at Danville Bowl. I booked a party reservation for $50.00 in January, after a long conversation with “Carol” about whether or not they could accomodate our group. She encouraged me to make a reservation and pay the fee. The next morning, I decided that they just didn’t have enough room for my group. When I tried to cancel, I was told that there are no refunds, only credits. I said that I was never told of this policy and the rude man on the phone said that I should have seen the “Sign.” They wouldn’t give me my money back, but have a credit to use in the future. Two months later, I tried to use my $50.00 credit with my daughters girl scout troop and was told that they NEVER hold credit for that long and I was out of luck. Again, a major rude attitude, but this time from a woman. It’s unbelievable that they could still be in business. They are rude, disrespectful, and dishonest, and I am out $50 bucks.

Comment Date: 4/13/2007 Name: Senior Citizen Bowler
I understand the lack of ability to hear with slowed down reaction to movements and conversations but a smile or facial concern or interest in the person entering a business is most important. Danville employee is like an old drunk aligned along a wall with others by the corner drink of your choice store; just out of it.

Comment Date: 4/8/2007 Name: danville bowler
I have read a lot of these comments and some people are complaining about the people complaining about the customer service. First off…its a comment board so we have every right to complain or not complain. Overall the place is GREAT!!! However, if you go someplace as a patron and go to have a good time, what a shame when that good family fun time is potentially ruined by a employee. His job is to provide good customer service we would think. If you knew that an establishment had a policy of giving poor, rude, demeaning, and bad service I would think that you would not frequent that place, unless of course you were into that sort of thing. However, when you are expecting the service to be “standard” helpful customer service of course you would be upset by an employees rudeness. As the customer…we are paying him!!!! No customers = no job. No job = no money!! Its very simple.

Comment Date: 3/21/2007 Name: Mom22
I just booked a birthday party there and the man was so rude and acted like it was a huge inconvenience. I asked to borrow his pencil and he tossed it onto the table and let it roll over to me. He grudgingly answered my questions and I left there wondering how this place has survived. I am shocked that this place stays in business. This is a people oriented business and they should not make people feel like they are being a bother. I had to pry information out of him for the birthday party. No wonder they were totally open for the next two months.

Comment Date: 12/14/2006 Name: Daily Bowler
I understand upsetness with others; but do not forget that the Danville Pro proprietor, Fran, is the nicest and best ball driller in California. She takes time to insure the ball and it’s fit is the one for you.

Comment Date: 11/26/2006 Name: (Former) League Bowler
I stopped bowling at Danville because the lack of the customer service by some of the desk people, but not all. The blonde haired worker, Kim, is great. She’s always friendly. Some of the other workers there are not so nice, and it seems as if the owner of the bowl doesn’t even care about his customers at all. Try fixing some of the machines that get broken all the time. If the owner was smart he would fire the older man and woman that work there. The elderly man especially drives away business like mad. The Danville Bowl doesn’t seem to caer about its customers.

Comment Date: 11/12/2006 Name: Anonymous
who cares? it changes all the time anyways.

Comment Date: 11/1/2006 Name: league bowler
the oil pattern is dry for our leagues. I am not complaining about it because I still average over 205 here but it does get quite dry early.

Comment Date: 10/3/2006 Name: use to work there
I use to work here and i have to tell you that mike is the worse person to work for. all he cares about is his self. I bowled 1 leauge there and will never do that again. Not fun watching the owner throwing things around and blaming his workers for him bowling bad.

Comment Date: 10/3/2006 Name: Interesting view
It seems as though we have come across someone with some sense. “Scott” seems to know exactly this so called situation is going. People are different. There are cooperative people and uncooperative people. People should be allowed to come to a place and enjoy themselves w/out stress. Rules must be obeyed for orderliness but how hard is it to obey simple instructions?

Comment Date: 9/26/2006 Name: Scott
I used to work here as a deskman. This was back in the early 80’s when Earl and his wife Sally owned it. It was different then. We had two choices: Treat the customer professionally or work somewhere else. Don’t get me wrong, it was a difficult job, lots can go wrong, people call in sick or show up late, lanes break down… but we still tried to make it fun. I can only blame morale and customer relation problems on the manager and the owner. If things are truly as bad as this message board depicts, then maybe new management is in-order. Also, in all fairness, I was also a deskman at Mel’s Southshore Bowl in Alameda, and it’s true; Danville bowlers / residents are a bit used to getting what they want when they want it – with a high expectation of premium treatment.

Comment Date: 9/24/2006 Name: Long time waiting
Hadn’t been to danville bowl in over 10 years since Earl owned it. I’m impressed. The new owner Mr. Oertel has done a fantastic job with renovations. Enjoyed bowling there as well being as how the shot is nice and even. Will return for sure.

Comment Date: 9/18/2006 Name: THANK YOU!
I agree with the previous comment below me! Why is it that people can be so careless. They think the place is a babysitting center where we are supposed to “watch” the kids. Some kids are dropped off and make the place look like a disaster. This should be the least of the worries but some parents just don’t care. WOW!

Comment Date: 9/15/2006 Name: former employee
okay enough is enough take just a minute and listen to your self. Every one is doing nothing but complain about not getting what they want for FREE!! HELLO if you would go up to the front counter just once with a decent attitude instead of always ready to complain how bad the employee treated you just maybe you might have a good time. Stop trying to find fault thinking you might get something for nothing and have fun. or have you forgotten thats what you are suppose to do. I personally find that since i am now just a customer i look at finding a reason to be a jerk to the desk people and honestly they arent that bad. it is alittle tough to always be nice when customers are always in your face and kids screwing around and trying to do stupid crap that breaks machines on purpose like throwing two balls and junk being put down the lanes and ball returns maybe a little more customer appreciation would mean a lot of employees being nicer

Comment Date: 9/10/2006 Name: P. Pfiefer, Danville
My family of 4 went to the bowling alley on a Saturday night. We had a great time, the prices were a little high and the kitchen wasn’t open; but the bar offered order-in pizza and plenty of drinks. The front dest was pleasant, but it was the spunky bartender that seemed to make sure we were happy. Overall, we will be back.

Comment Date: 9/5/2006 Name: Wow…
Then tell them to have the “mechanic” fix it.

Comment Date: 8/29/2006 Name: Why?
I have been acquainted with the employees of danville bowl for quite some time. I am an avid bowler and am a league bowler. When I enter to practice a few games, I see lanes get jammed all the time and don’t reset. One thing I despise is seeing people getting angry at my friends who are working. DECKJAMS/BALL RETURNS/BLACKOUTS AND OTHER ASSORTED ISSUES OF THIS NATURE CANNOT BE FIXED BY ANYONE BUT THE MECHANIC IN THE BACK.

Comment Date: 8/14/2006 Name: Gone Past Danville Bowler
I bowl about 20 games a week, I used to enjoy Danville Bowl, Fran the pro shop operator is the best. I used to travel to Danville and spend money outside of bowling per my credit card @ 1000.00 a month outside of bowling. The continued lack of appreciation for being in the bowling place was a constant driver, go elswhere; I am not going back. It wasn’t broken equipment or simple mistakes customer and employee make that drove me away. It was the attitude that if I wasn’t there is would be better.

Comment Date: 8/14/2006 Name: Retired League Player
I enjoy bowling, I have patience for others, either fellow bowler and/or employees, therefore I go where the League goes on league day or practice times. Diablo lane has specials, why not Danville? What I believe is the Issues at Danville, is the lack of common Customer respect that is shown by the employee at Danville Bowl. Customer must make the allowances not the Employee, Must people believe this is backwards and not acceptable.

Comment Date: 8/11/2006 Name: Anonymous
I’ve been bowling here at Danville Bowl for a few years now and it really confuses me to see all the things customers complain about. In my opinion the place is terrific in terms of league bowler prices and friendly atmosphere. You go to a bowling center to bowl correct? I would normally think it better to go and try to enjoy yourself instead of complaining about every little thing. That isn’t the point of going bowling you know.

Comment Date: 8/9/2006 Name: Frequent customer
I am a frequent customer at danville bowl and it just seems to me that some of the people writing here (not all) are making an outing to the bowling alley seem like its supposed to be a presidential visit complete with a maid service. I understand that equipment failures frustrate customers as it does take time to fix these errors. But I believe that if you just simply take a minute to realize that it’s just bowling and nothing more. When I am bowling I tend to see older people (meaning teenagers and older) try to see if they can use the lighter bowling balls. People tend to get angry when they find out they are locked up and are only available to young kids (The fingerholes are way too small for everyone but the youngens). This seems to cause most of the anger I witness. My point is simply enjoy yourself and don’t try to focus on every little imperfection such as machine failures.

Comment Date: 7/4/2006 Name: Anonymous
I wouldn’t reccommend Danville Lanes… I couldn’t have said this better myself either:
“Comment Date: 2/21/2006 Name: Traveling League Bowler
Comments in February 2004 � two year ago; Poor attitude behind the counter.; I have never had a decent interaction with the people behind the desk. Owner included!!!!!!! These comments are repeated again and again for over two years. What does it take to get it? Poor maintenance building and lanes. Yes, you have improved but maintenance is not just resurfacing parking lot. We need the lane equipment to work better; It should not be our work activity to re-ask, again and again; to reset the lanes and correct the pin count or bowlers score. Again; it takes years to make the employees responsible for the failures associated with their customers� bowling experience at Danville Lanes. It has not happened yet. I hope that you find these comments useful, I will see if and when I return.”
The Pro Shop isn’t that good either… extremely expensive and there are other reasons as well. The bar isn’t bad though, it seems like a pretty good group of people in there (and the pool tables are nice, too).

Comment Date: 6/14/2006 Name: jo jo bowler
in response to the last comment made to jo jo remember the insults only come if there given reson too. Obviously no fun if mouth is always running.

Comment Date: 6/5/2006 Name: oiling machine
the new oiling machine is now in use! For all you bowlers want 2 know, the shot never changes for a while. Gone is the spotty shot and now we have something consistent. Its bright red too!

Comment Date: 5/29/2006 Name: Anonymous
this a good center for birthdays. had a blast.

Comment Date: 5/21/2006 Name: haha
wow. you’ve taken lessons so you must know everything. It’s quite interesting how you said that danville bowl needs to oil more because your ball does not hook. Once again your statement just proves that you can’t adjust to the condition.

Comment Date: 5/8/2006 Name: League and Family Customer
Danville’s only Bowling Alley; Good place to enjoy a game of bowling and few drinks. Love the place.. Unfortunatly, some employees have bad customer service skills and act a bit on the rude side. Do recommend with reservations! The pro Shop is second to none, see Fran.

Comment Date: 4/29/2006 Name: unidentified
Danville bowl is so far my favorite local place to bowl, they have great lanes, good food, and great pro shop. The only thing that is bothersome is the older workers of the ally seem to hassle the younger bowlers. it seems every time i walk in with my shoes and do not rent them they come to my lane and inquier in an angry way about. with that said i strongly recomend danville bowl.

Comment Date: 4/28/2006 Name: jo jo reply
Hey, we go there for fun with family, friends or alone. Remember; if any employee insults a customer or shows them complete disreguard for their presence or disrespect them or a member of their party; it will instantly stop any fun from that point forward and can make it difficult for a next visit.

Comment Date: 4/24/2006 Name: Danville Pro Shop Purchaser
I have purchase balls that are recommended by the pro shop and others that bowl at Danville Bowl; therefore do not tell me that I have the wrong ball or another ball is better. I have taken lessons from the pro at Danville and again have each year purchased whatever she has recommended, in fact six times. The lanes are still fast at the backend as the other bowler has stated below.
Remember, no single ball covers from dry to heavy oil per drilling style and cover stock preparation.

Comment Date: 4/24/2006 Name: jojoe bowler
for what its worth you all just cant be happy no matter what all you gotta do is just have fun. Nobody is gonna be happy even if they had everything perfect so sit down shut up and bowl

Comment Date: 4/18/2006 Name: Anonymous
sounds like someone needs to learn how to adjust to changing lane conditions. Just get something strong for the oil if your ball won’t grab.

Comment Date: 3/22/2006 Name: League Bowler
Danville Bowling is different, I would like to know why? The backends are fast, I mean very fast as if they have a coat of oil. We need more friction to help the ball grab and make the turns. Please clean them better or more often. Just adding oil before a league to your pattern is not cutting it.

Comment Date: 3/15/2006 Name: In Town Family
I just called to find out times and prices and the gentleman that answered the phone was very rude. Needless to say, I went to a differnt bowling alley. It’s unfortunate because I have a family of six and we live right here in Danville.

Comment Date: 3/5/2006 Name: Again again – never again
Well again it is the customer that causes all the issues between the employee and the customer interaction. “Yes, most of us can have fun outside of the interferences of the employees or the drunk or the inconsiderate person next to use. This does not mean; we would choose to go back if there is another choice have great bowling experience. Brentwood, Clayton, Concord, Dublin, Livermore, and Vallejo.

Comment Date: 2/27/2006 Name: Anonymous
This place is awesome and so are the employees. Everyone has a bad day once in a while and I would too if I had to deal with some of the things they do. Great place to bowl!

Comment Date: 2/21/2006 Name: Traveling League Bowler
Comments in February 2004 � two year ago; Poor attitude behind the counter.; I have never had a decent interaction with the people behind the desk. Owner included!!!!!!! These comments are repeated again and again for over two years. What does it take to get it?
Poor maintenance building and lanes. Yes, you have improved but maintenance is not just resurfacing parking lot. We need the lane equipment to work better; It should not be our work activity to re-ask, again and again; to reset the lanes and correct the pin count or bowlers score. Again; it takes years to make the employees responsible for the failures associated with their customers� bowling experience at Danville Lanes. It has not happened yet.
I hope that you find these comments useful, I will see if and when I return.

Comment Date: 2/18/2006 Name: Anonymous
Please note that we only accept comments that people will actually find useful. “Anyone but an employee” has not submitted a helpful or even relevant comment so ignore anything of that nature.

Comment Date: 2/13/2006 Name: Anonymous
That’s really not necessary to say something like that. I’m gonna go ahead and be more mature than you here and not insult you. It doesn’t matter whether I work at a bowling alley or a hotel, I still give customer respect.

Comment Date: 2/11/2006 Name: anyone but an employee
Get a grip. Don’t tell me you must be a kid hired to stand around and look like you know something. Well guess what you don’t even come close to getting employee of the month so quit suking up to everyone and welcome to the real world. You work at the bowling alley for God’s sake.

Comment Date: 2/10/2006 Name: norcalbwlr
I work at Danville bowl and as strange as it may seem to some of you I do care about the customer. I know how I want to be treated and I attempt to give that same respect back.

Comment Date: 2/9/2006 Name: Aged Bowler
You are correct, it is very difficult to make broad statements that all the staff is uninterested in the customer, I apologize. Let’s try again, I have not found a single employee that is involved with the daily bowling experience that does anything for the customer but collect their money. PS Fran (pro shop employee) just is a dream to interact with.

Comment Date: 2/8/2006 Name: Anonymous
That’s a pretty outrageous comment to say that the entire staff is poor except for the pro shop. You must be one of those people that judges the entire staff based on less than two people. So if you had a bad experience with somebody don’t say the entire staff is bad because you don’t know what you’re saying.

Comment Date: 2/3/2006 Name: Retired and Bowl
Look, it is not like politics in the workplace, some work, others watch and few get upset if approached but have senority. So as a customer that is looking for clean fun, a place to relax; why do I have to put up with your mood swings when I can just leave or go elsewhere.

Comment Date: 2/3/2006 Name: non-league bowler
Prices are HIGH, Poor Staff except for Pro shop, EXPENSIVE, cold atmosphere, COSTS TO MUCH, maintenance questionable, don’t forget to stop by the ATM first, cause you’ll need the extra cash to pay for the bowling.

Comment Date: 2/2/2006 Name: not good
I’m sick of broken equipment. Every time we say that something is wrong to the desk we get angry reactions from the employees. If you don’t want customer business keep up your behavior because you guys are doing a terrific job of making customers go elsewhere.

Comment Date: 1/29/2006 Name: norcalbwlr
Hmm, I wonder who cleans up after your parties and after all those messes made? Who caters your parties? Who puts up with all those spills that so many people make even though there are signs saying no food or drinks beyond the ball rack hmm? It may not be working at the desk but still counts so don’t say we’re useless when you have no idea what we do.

Comment Date: 1/27/2006 Name: just a bowler
Ok I have encountered the evil ones but like you said it is best to find the days when the best are there. We all know that weekends during the day are pretty good. The girl behind the counter is probably the only person who even cares about the customers. She really makes it pleasant. Hopefully some of the old evil ones will start taking notes. As far as the kids working they seem pretty useless.

Comment Date: 1/24/2006 Name: norcalbwlr
Hi, I’m an employee at Danville Bowl. I’m 17 and have been working there for about 5 months. I hope people have been pleased with my service as I always try to be as helpful as possible. When rules are enforced I have to follow them appropriately but I do what I can to be as friendly as possible.

Comment Date: 1/23/2006 Name: Rory
I have been bowling here at the Danville Bowl for about 8 years now and from my experience I think that the majority of the employees are bitter unfriendly people. Of course there are a small handful that compensate for the rest which will keep you coming back. If it weren’t for their location and the fact that they really have no competition they wouldn’t last a minute due to the lack of customer service. All and all if you somehow manage to avoid the evil ones you can have an excellent time.

Comment Date: 1/12/2006 Name: GEORGE
I have beem bowling for 35 years. My average in the 90 was 210, about 2 weeks ago I went bowling with my friend Doug. I averaged for six games 235, the bowling center looks very impressive, new masking units, lanes look great and the staff was very friendly and helpful.

Comment Date: 1/12/2006 Name: RICHARD
The bowling center has improved a lot, parking area was redone, restrooms were remodeled, new scoring, bumper bowling is great, the machines are running good; lane conditions are super.

Comment Date: 11/24/2005 Name: Joseph
On a scale of 1-10; 10 being the highest this bowling alley rates a 1. Their lanes are very cramped with pin setting equipment that frequently fails for one reason and unfortunatley, the staff personnel are very rude.

Comment Date: 11/13/2005 Name: Richard
Don’t go there…it’s awful. Bad management, bad prices, and the machines always break dowm. This place needs to be bulldozed soon.

Comment Date: 11/7/2005 Name: Anonymous
You need to run more specials at decent times of the day, when convenient for young kids. Unfortunately, we have found some staff members not to be so friendly. The lane area is not kept clean.

Comment Date: 11/1/2005 Name: Disneyland
Yes, there are more people in Disneyland at any given moment than at your establishment; It is clean. People pickup, emloyees pickup, establishments are required to serve and discard waste; this all works well. The employee’s as stated do not feel that it is their issue of carrying for the bowling alley or its customers is a giant issue. Next time I visit your bowling alley; I will bring my own mop and bucket with attached trash can. When are you going to put in your own server yourself coin operated equipment like in a day and night laundry, do not forget the change machine.

Comment Date: 10/31/2005 Name: avid bowler
Love it – like it everybody needs to just breathe. It’s supposed to be fun. That means it goes both ways, you get what you give. Nobody enjoys grumpy negative people – that means behind or in front of the counter.

Comment Date: 10/31/2005 Name: amazed
I am totally amazed that you can consider yourself an adult. You along with most other parents in the Danville area are only out to get free daycare and as far as keeping up or cleaning after your kids who disrespect and leave their garbage everywhere. You’re never around to do so. Maybe a little more attention at home would benefit the child. Remember it’s only as fun as you the bowler want it to be, you make the call. So let go of the maid service you think comes with the game and actually clean up your own garbage.

Comment Date: 10/30/2005 Name: Live To Bowl
They are jerks to their customers and their prices are too expensive. Don’t go there.

Comment Date: 10/29/2005 Name: Considerate
Well, I clean up my home after teenagers, mine and others, provide food and a garage to work in with its tools. Listen; when I go for relaxation out of the home, I am not someone else’s maid, especially if I pay the prices asked at Danville Bowl. Consideration starts with the employees at the businesses I spend my money in. I am the customer that pays their salaries.

Comment Date: 10/28/2005 Name: also new to thursday nights
Well, pretty nervy. Can’t say I agree. I think they are more than willing to help out and clean up. Well, maybe a little more consideration from you might be all it takes.

Comment Date: 10/27/2005 Name: New League Bowler
I am on a weekly league; I think that it is not fair that we do not get the lanes cleaned every week prior to us bowling at 6:00 P.M. There have been children and adults on the lanes; who leave not only normal dirt, but food in the sitting area as well as on the lane. Then the league bowls come and have to deal with that, I stick to the floor in my approach. I think we pay enough so that we can get some extra support to make the approaches and lanes cleaned and polished. It should not be that hard to do, considering that the leagues are what keep the bowling centers in business.

Comment Date: 10/13/2005 Name: just a bowler
I wanted to be the one to just say way to go Danville Bowl – it looks great. Just what you needed, a little face lift and wow, nice job.

Comment Date: 10/2/2005 Name: Don’t Go Anywhere!!!
Go to Clayton Valley Bowl, in Clayton just off Clayton Road a block from Ingnacio Valley Road. The Pro Shop is open most of the time; Its pro is Steve Valente, 925 689-4969. He is the best ball driller and selection of ball for your style in the bay area. I have purchased balls from both and the service is the best at Clayton Valley Bowl. No ball is sold prior to matching you bowl. Prior to drilling he will tell you exactly how the ball will react, then watch you bowl after drilling to fine tune the ball; one price for all no added charges.

Comment Date: 9/29/2005 Name: Anonymous
I recently went into the Danville Bowl to inquire about giving a children’s birthday party there. Another customer (a woman) went in just before me and asked about purchasing an item in the case. The person behind the counter (an older white male) said no, those items are only for people in leagues. She then said she’d been in numerous times but that the Pro Shop always seemed to be closed, and said that she was trying to purchase a bowling bag as a gift. She asked him if he knew where she could purchase one. I was shocked by his response — he just said “go anywhere,” and he said it in an extremely rude manner and threw his arms up as though in disgust. The woman looked at him and said “you’re not a very nice person” (a statement I would have to agree with), and she walked out. I couldn’t help but wonder if his rudeness had anything to do with the fact that the woman was not a native English speaker. I don’t know who the man behind the counter was, but if he’s the owner he needs to get his act together, and if he’s staff then he needs to be nicer to the customers or lose his job.

Comment Date: 9/20/2005 Name: Employee
As an employee of Danville Bowl, I have to disagree with the other’s comments. Most people don’t understand what we have to deal with all day. We get nothing but cr@p from people that think they know everything and want their demands met now.

Comment Date: 8/11/2005 Name: Ya, Tried Again
The lane conditions are that of an old house, very inconsistent; older non-wood Lanes. One time they are fresh and smooth; the next time they are tired and choppy; then the equipment malfunctions; so ya wait. But when they take care of the lanes with fresh oil they are very nice. But that is not the norm for them. If you play a straight head pin shot, then ya get splits all the time this is the place for you. It can make any dead red head pin bowler a medium to high average bowler. If you are a medium average bowler this place will kill your game. Therefore; bowl with a house ball or non reactive; yes forget pearlized. Yes a few are polite but the others have not learned the art of customer employee interactions.

Comment Date: 8/3/2005 Name: just another bowler
I’ve got to say there is hope for this place for those of you who haven’t paid attention. My visits have been very pleasant. The girls on the day shift have been very wonderful and never, do I say, rude, so I guess it depends on what time you go as to the rudenss. Maybe the dayshift is the time to go. My bets are you will enjoy your time.

Comment Date: 7/27/2005 Name: Moving On – Enjoying bowling More
Get over what? We or I just want to bowl on lanes that function as they should, therefore are maintained. Of course, if the welcome desk is respectiful and appreciative of my presence it would be wonderful. Stop giving a message to your customers that their visitation rites have be suspended, please leave.

Comment Date: 7/25/2005 Name: Young Bowler
Do you really believe that all bowlers that enter your establishment must be or are certified professional bowlers; if so, therefore have averages of 225 or better. Then your message is that the young and senior bowlers as well as low average bowlers are clearly undesireable person. Your daily actions and written communications indicate so.

Comment Date: 7/25/2005 Name: House Bowler
Face it, facts we write to further communicate to you that we see your respect of us and service is inferior to other establishments in the area. We are politely demanding that you better support our efforts while in your bowling establishment.

Comment Date: 7/23/2005 Name: Fun Time Bowler
Remember having fun is bowling no matter the score. What makes it not fun is the attitude displayed by the staff at Danville. Get over it, you work at being the most disrespectful bowling alley workers on the face of the earth. Yes you can change but refuse to, Why?

Comment Date: 7/19/2005 Name: a bowler
Let’s face it, as long as all you cry babies don’t get everything served to you, you have to find someone or something to blame it on. Face the fact that you actually are just as much to blame and you are not a pro. If you were you would definately not have the time to sit and complain on the internet.

Comment Date: 6/29/2005 Name: get over it
Wow, come on you guys all think you are pro bowlers. I’m sorry if you think our lanes are bad because you don’t get your average everytime…that must s*ck! Stop crying about every little thing and realize that maybe you just aren’t that good.

Comment Date: 6/25/2005 Name: anonymous
I’m a late night at Danville Bowl; the last few times I went, it wasn’t as much fun as I planned on. Because I’ve had to hit the reset button more than 100 times and that’s really uncomfortable for me and my girlfriend. The lanes always get jammed and stuck and they ruin our turns so basically I wanna say that this center s*cks (expletive deleted).

Comment Date: 6/23/2005 Name: Past Customer
The training of the staff seems to be severely lacking. The lack of professionalism at this facility ruined a family outing. When I attempted to discuss the problem, the customer service just got worse and left me with no recourse but to write them off and just not do business with Danville Bowl again.

Comment Date: 6/20/2005 Name: I’m Busy
This establishment is by far top notch… beautiful and located in a upscale residental and business area!!! But…The service personnel are pretentious and unfriendly, they love to point out that there are areas of this “bowling alley” that are served by mysterious persons and unavailable!!

Comment Date: 6/18/2005 Name: Family Man
Bowling is a sport that provides a fun atmosphere that the whole family can enjoy? As far as I could tell on any particular afternoon, this place was being run by a group of clueless aged persons with need of adult supervision. Needless to say, this is the last time we will ever spend money at an establishment that promotes “family entertainment” that centers around a dry poor taste comedy. The odd thing about all this is when I went to the desk to complain, your employees looked at me like I was some kind of nut. I guess I am so out of fashion in this trendy hip hop day and age, zip for customer respect.

Comment Date: 6/17/2005 Name: Warren
This bowling alley was very disappointing. The food was terrible, they only serve hotdogs and fried foods. Customer service is the worst I’ve seen in all the bowling alleys I’ve been to. Except for the Shop Pro Fran, who has always been very nice and helpful when she gets a chance to get out on the lanes or bowlers visit the shop. The desk people are rude and just stand there as if you don’t exist until you say something and they don’t respond well.

Comment Date: 6/14/2005 Name: Three League Three House Player
Difficulty Factor; Lanes are oiled to promote average or lower scores. Subtract twenty or more pins from your average easily. Oil dries out during league play; therefore you must chase or move to find oil pattern throughtout each game.

Comment Date: 6/13/2005 Name: Anonymous
I do not like how inconsistent the oil pattern has started to become, compared to the Winter Season, now I have to show up each week knowing that after a warmup the lanes will change in the heat of the day and after carry down. Therefore, big adjustments when the lanes start to break down. Dublin is not this way, can’t you change to a higher viscosity oil too. It is a mistake to have the lanes oiled for entry bowling balls. Check with your Pro, she sells a lot of high end balls that can not be used in your alley all the time.

Comment Date: 6/11/2005 Name: CLEAN YUR APPROACHES
The approaches need cleaning so I don’t fall and die. Someone has been putting slippery powder on the lanes and my brother fell and got hurt. I’m going to take action if anything more happens.

Comment Date: 6/8/2005 Name: Not Wanted
Well,I have joined another league at another bowling facility in your area; I showed compassion for your lack of skill in communications and maintenance as well as respect for the customer. It was rewarded by not simply passing on my bowling average to the new establishment when they checked. Inflating my average by over 30 points was a clear message; I hope you get it. Life will be better without Ya.

Comment Date: 6/3/2005 Name: Moving On
The pin setters break down all the time; they stay broken for hours. Pass-‘er Up Facility.

Comment Date: 5/23/2005 Name: Lets Not Forget
There is a shining Star at Danville Bowl; It is Fran, the bowling Pro. She is kind, fair and concerned about your purchases. If purchasing the correct ball is important; then see Fran, she will guide you and do a superior job setting it up for you.

Comment Date: 5/19/2005 Name: Glad you asked !
I think management doesn’t really care about their customers and the employee’s are on a power trip

Comment Date: 5/17/2005 Name: Fight Fight Fight ……………
As I read these comments on all bowling alleys; Danville stands out – Fight; Danville will win over their customers even if they have to flog them in their parking lot, enjoy. Enjoyment is down the dark road of pain and suffering.

Comment Date: 5/17/2005 Name: Realist
What a rip!! I don’t mind paying big $0.00 a game, but you’d expect your ball return to work more than half the time. You’d also expect to be treated a little better than “There’s nothing I can do.”. Not here!! I will not go back.

Comment Date: 5/17/2005 Name: Poor Service
Terrible service. I mean, really terrible. If you have to get change or need something from the front desk, be prepared to wait. That kind of ruined it for me. They don’t seem very eager to help the customers. The alley conditions are awful. I ended up with nicks in my balls during our games, the pinsetters on our alley were bad. They dropped all the pins at one point and sometimes it would get stuck or the ball wouldn’t return. When we tried to get help, once again, we had to wait forever. They just reset and wait for another failure; where is their technician?

Comment Date: 5/16/2005 Name: Beyond a baby, in fact a senior
Why does Daville Bowl’s owner and operators-employees take the stand that their failures are always the customer’s inability to adjust to the employee. Read it again, Oh! The customer is never what? – correct, just ask the Danville bowl’s employees. (no service, no greetings, no fun, no reason to return)—– unkept house

Comment Date: 5/13/2005 Name: annonymous
Oh so your irresponsible so therefore the bowling alley is responsible. Oh wait thats right you must still require day care too. Remember we are not responsible for your lost left out to pick up after you items because your so incapable of doing it yourself. Again maybe if you could actually worry less of what you can find wrong and more about your own self you wouldn’t have to worry about lost or stolen items. and by the way the staff yeah pretty much they have no reason to take your garbage they have their own.

Comment Date: 5/13/2005 Name: employee
For all of you perfect customers and professinal bowlers who have to type your comments. It goes both ways give a little respect, get a little respect. Also a little less temper tantrums and just maybe a little less equipment problems. For example, kicking the ball returns, slamming fists on computer monitors. Always acting like your god, and crying about every little thing instead of accecpting the truth you are just another spoiled brat that gets what you want by crying and complaining. Well guess what boo hoo grow up and act the act don’t blame us for your immaturity and poor bowling. Less time complaining and trying to find something wrong actually try coming down to just bowl and have fun. Sometimes your not actually fun and all smiles but we don’t scream and throw fits like most of you. So more times than not less of your gripes the less we are in bad moods.

Comment Date: 5/13/2005 Name: bowling9883
About that juniors comment. I am a junior bowler and really see no issue here. The point is all you have to do is follow some simple rules and you get your free games(bowl in 2 leagues per week). If you don’t follow the rules they will be taken away just like any other privelage. Personally I think the place is great and the only thing I would change is the backdrop! It is just lights and I know it is expensive but it would be cool to see something more detailed. Thanks,

Comment Date: 5/12/2005 Name: Lost or stolen/missing anyway
We gave the desk left articles (bowling towels, shoes, and Hand Supports); They then gave the items to others or friends. Is it so difficult to see which league team bowled in the area of the lost article and just ask them first next week. Why can’t you keep it a week and be a professional bowling alley operators, ask the team captain if it is one of their members equipment.

Comment Date: 5/11/2005 Name: Expectations
We customers expect quality equipment and quality interactions; that is kindness, polite verbal interactions, and most of all Lane play not interupted by pin setting equipment that just does not want to work.

Comment Date: 5/11/2005 Name: Good Time
Hey, You are correct in your assertion that bowling is a fun sport and just doing it somewhere leads to a great fun time. Unfortuniatly; We bowlers, first time to pro, need to be treated with respect. Grow-up you are no longer a baby or teenager, therefore people/customers need to feel respected. Were you ever told to say the words Thank You or can I help you or I am sorry the equipment failed (it won’t happen again). Again it helps to say them with a smile and respect to the customer or if not then no customers will return.

Comment Date: 5/8/2005 Name: grouchy old employee
Thats right!!!! So the reason for all you so called professional bowlers maybe if you spent less time knit picking on the shape of the bathrooms and the time spent whining about how much needs to be cleaned, possibly but doubtful, you might realize that you are actually having a good time.

Comment Date: 5/7/2005 Name: Crumblia
OK. Danville Bowl mistreats junior bowlers. They always put us last on waiting list to practice. They give us free games and then tell us we are trying to cheat them! If you don’t want confusion then get rid of the free games. If you still want us to practice then don’t get so mad and please learn to count money.

Comment Date: 5/1/2005 Name: Old Man
Many days ago I came into contact with an old man worker at DVB. I hate him! He is so rude and mean and old and why is he still working there?! I want respect not a kick in the face geiser!

Comment Date: 4/19/2005 Name: Senior Bowler
I used to bowl at Danville Bowl; we thought it was a great place then for teenagers and adults to hangout. The Pro, Fran, was quite to all customers and ran the junior league. It sounds like it has gone to the dogs. I drove by today; the building looks the same as it did but faded, while the parking lot has turned to loose pebbles and pot holes. I may stop in some day to check it out but don’t know when.

Comment Date: 4/18/2005 Name: Fourth Team Member
Bowling Establishments are a joyful individual’s sport facility; therefore each participant in the game is as important as the other, no draft and no signing bonus. Therefore each lane and each player needs to feel respected and valued, to treat or show that an individual is beneath ya is an insult and drives particpants to another’s home of bowling.

Comment Date: 4/12/2005 Name: Bowling Family
Interesting comments to date; I do not understand the employee/customer comments all-together. Yes, there two sides to each’s issues; only action counts, it is the respect that must be shown in todays interactions between two parties. If you are insulting (as comments show) or fail to deliver by abusing the equipment or the maintenance of said equipment is needs for customer enjoyment. These type of disrespectly enviroments drive behavior and loss of customers. By our business standards the business must apologize first or nothing will change. Danville Bowl Employee’s look inside ya and show the customer that their presence is desired and appreciated, whatever it takes as a group. A smile (state Yes, I see and will take care of it) and working equipment is a must first step.

Comment Date: 4/10/2005 Name: Sunday Bowler
I can agree with the returns occasionally chewing up a ball. Put some nice scratches in mine, but they made it right after a few days. The pro does not do it, the maintenance mechanic does it; different system. Also agree with the comment about the pro shop, she is great. We come to have fun and are used to the equipment malfunction. Maintenance seems to be an issue at Danville. They push people onto the lanes so the turning down and repair is postponed frequently, I guess.

Comment Date: 4/8/2005 Name: entertained
That’s right – entertainment is what you will see if you think Dublin is better and nicer than Danville. Personally you could not pay me enough to bowl in Dublin but hey you will probably not be missed in Danville.

Comment Date: 4/7/2005 Name: Danville Resident
I hear you that Danville’s bowling establishment’s personel do not appreciate our business; as they have shown on personel contacts. My immediate family and friends have no problem with driving a few more minutes to Dublin (Dublin Bowl) or even Livermore; Thank You for your comments. Yes, I will go there so I can relax, have fun and be appreciated.

Comment Date: 4/6/2005 Name: Customer to Employee
Employee, say I hear ya; The customer does not want free service or free bowling, just respect. If the equipment is broken, fix it. Again, if the machines need care then do it. Just do not stand at the desk or work station and watch. Yes, you need money but how about working for it. Do your job. Service with or without smile requires you to put forth efforts.

Comment Date: 3/31/2005 Name: bowl employee
Let’s be honest. Unless people in Danville get everything for free they will find something to complain about. Yes we do have several cranky old people but would you want to take the only means of life away just try for once to try having a good time and worry less about what you could possibly find to gripe about. Just remember one day you to will be a grouchy old person.

Comment Date: 3/30/2005 Name: Pushed Out
I have bowled for several years at your establishment in league play; Your alleys are not maintained. In the past month every time the league selection of lanes for my team to play on is selected they are broken. The personnel at the desk seems unaware that a call to reset, respot, release the stuck equipment is a call to just do that and lets it happen again and again. Where is the communication between the maintenance person and the fails as seen by the customer and front desk. It took over an hour longer to play last time, I will not enter your establishment again and neither will my other team members. Goodby.

Comment Date: 3/25/2005 Name: Frustrated
Today, my league played on half of the lanes at Danville bowl; the lanes I was on failed at the shadow bowling time and continued to fail in all three of your games. I was quite difficult, the lanes would reset or rerack at their own cycle; If they did not just freeze. The employees could not care less, their maintenance person seemed inept at correcting the failing machines or we used the broken machines while they waited for new parts. Every few weeks a machine or pair of machines fail and they are not able to repair them. Danville Bowl, it must not be important to have equipment that supports continued good customers’ ease of bowling. The three games took an additional hour to complete. Danville Bowl – wake up.

Comment Date: 3/17/2005 Name: Realist
So I really started here. I do like the lanes, but also agree about the approaches. Stepped in popcorn more than once over there. The pro shop owner Fran is extremely nice and helpful. I don’t get my equipment from her anymore due to a complete miss on my span, but have a lot of respect for her in that she taught me a lot about the basics when I was first getting started. Back awhile ago they used to have practice games on Sundays and Mondays for $1.50 a game. Pretty decent in my book. I don’t drink, so have no experience with the bartender, and don’t use the bathroom, since I don’t drink. I don’t go cosmic bowling, but this place goes almost pitch black for cosmic. And the music is country. . .

Comment Date: 3/3/2005 Name: Bright Lite
Your center in Danville is close to our home but we have just visited Dublin Bowl that has new lanes and with a complete renovation; I could see, I am not asking to spend millions for upgrades but a cleaner place with lighting so I could see would be great. Turning on the lights you have would help.

Comment Date: 3/1/2005 Name: annonymous
Okay enough is enough. I’m tired of reading how bad the staff is – not all of them are bad, just the real old ones. As far as the lanes and approaches, tell me of another bowl with them any better. I’m sorry, I don’t think I can hear you – that’s right, it’s because there isn’t. Anyways, never have I spent a more enjoyable time than bowling at Danville Bowl.

Comment Date: 1/19/2005 Name: Frustrated
After bowling at this center for years,I am totally disgusted by the lack of caring by the so-called employees. The bathrooms are ALWAYS dirty the staff couldn’t care less about the bowlers. They do nothing special anymore for the league bowlers, practice time is very limited. After wasting so much money there I am now going stop bowling at Danville Bowl. Since the manager doesn’t seem to care if we get upset why should I spend my money there? The sad thing is I used to say that Danville Bowl was the best place to bowl, it still has the Best Pro Shop. Now my team and other teams want to stop bowling there. Your respect for your customers is so poor that we have lost our love of the game. Good job employees – less customers,less work,less interactions, and more quiet days ahead.

Comment Date: 1/18/2005 Name: Bowled Over
Nice lanes. Lots of fun and good location. Restrooms are gross … and need renovation. Overall the place needs a good cleaning. Especially the seating area and approach floors.

Comment Date: 1/14/2005 Name: Winter League Player
I discussed the fact of your poorly cleaned approachs with Danville Bowl’s desk staff members last night, they just look at me with their uninterested stares. No action, therefore later another member of the bowling team slipped and had to clean up the approach herself. Where is a interested employee or manager when you need one?

Comment Date: 12/18/2004 Name: Great Act
I slipped, fell, and got a strike. Danville, please clean your approachs. Yes, you’re busy with children’s leagues but we seniors need a clear approach, our bones are fragile. Spilled food, drink, gunk and crap are all over your approaches.

Comment Date: 12/3/2004 Name: Senior League Bowler
Your lanes are maintained but you have forgotten that the approaches are an intergral part of the lanes and need maintenance. They are sticky, therefore when is the last time you cleaned them, not this year.

Comment Date: 11/3/2004 Name: Money Wise

Comment Date: 10/26/2004 Name: Dream of a Pro Shop
Danville Bowl has a great Pro Shop at the Front Desk with a professional bowler. However the bowling lane rates are over-priced tremendously. The lanes are Medium oiled with much carry-down, but that probably changes during each week, due to junior and ohther league play.

Comment Date: 10/7/2004 Name: Practice Bowling
Hi, wake up it is a new day. Your bowling Lanes’ rate per line is the most expensive in the bay area. In fact it could be called double to triple. Day Practice at most lanes is @$2.00 – yours is $4.50 Hello.

Comment Date: 9/29/2004 Name: FV
Danvill Bowl has well maintained lanes as well as polite and interesting people that are attentive to your needs. I was most impressed at the effort that is taken with their junior bowler program. It is managed and guided by Fran. She is their Pro as well and runs one of or the best pro shop in California. Thank you to her daughter too, it is a family run business.

Comment Date: 6/24/2004 Name: Anonymous
Totally surprised you have a website. Bartender (woman) very rude. Ignores you and then when she waits on you she never smiles and acts like she’s doing you a favor by waiting on you. I have heard her yell at her waitresses and she just comes across as not a very nice person. The other night I heard her ask a customer who was paying with a credit card “How much can I add for my tip, it’s regularly 15%.” TACKY!!!!!
I have different opinions about the rest of the staff. Sometimes good sometimes not so good. But what do you expect when you go bowling “Mr. & Mrs. Hospitality?” All I know is we’d drink alot more if we didn’t have to deal with that blond bartender. Why would you even have her working there?

Comment Date: 6/23/2004 Name: Dan
The people here are nice and the atmosphere is great. The semi-new synthetic lanes are really nice. Lots of times when there are discounts (i.e. 99 cent games Monday-Friday from 12-5). Also, Fran is the best House Pro around!

Comment Date: 6/21/2004 Name: zane
Everyone there is mean to me.

Comment Date: 6/20/2004 Name: paco again
I’ll never forget when I did bowl a 200 game twice in one night. So much more better than all the others bowling alleys.

Comment Date: 6/20/2004 Name: paco
The bowling there is very good. I bowl very well too. My friends have fun there too. I love Danville Bowl – good job.

Comment Date: 6/17/2004 Name: Anonymous
Great people on Sunday and Monday nights. I go there every week and they are the nicest people who work that desk. The old man who works Wednesday nights is not very nice. I’m sorry to say, but I would rather go to Dublin than than come when he works there. I love the hot girl and that cute man who work that on Sunday and Monday nights. Thank you Danville Bowl for finally putting someone behind that desk who treats us with respect!!!

Comment Date: 6/17/2004 Name: Anonymous
Well the bowling is great but that hot girl who works on Sunday – she’s the best worker and the nicest person at that bowl. I’m sooooooo sad to see her go. That guy who works with her, he has been wonderful to my kids and my family for the past 2 years. I’m sad to see them go – I hope the next people who come in to take their places are as nice as they are. Thank you Danville Bowl for having these two people run that desk, they are great!!!!!! We surely will miss them both!!!!

Comment Date: 6/17/2004 Name: Anonymous
The woman bartender who works isn’t very nice. She takes forever to make a drink, then gives you attitude when you get the drink. The guy who bartends on Monday nights is awesome, he always helps my friends and I and is always so nice. I really enjoy coming down with my buddies on Monday nights when he’s there. Thank you for putting one nice bartender in the bowl.

Comment Date: 6/16/2004 Name: Anonymous
I think the Danville Bowl is a great place to bowl. Our lanes are great, our staff is great. Well sometimes, but everyone has a bad day and it still is a great place for family fun.

Comment Date: 6/12/2004 Name: anna
It’s pretty fun and not too expensive though the people are really rude and treat my friends and I like trash just because we’re teenagers. There are also a lot of technical difficulties with the computers, but that’s not that big a deal.

Comment Date: 5/19/2004 Name: billy
Fran’s the only reason anyone is there.

Comment Date: 5/12/2004 Name: Anonymous
While there is 1 man in particular who works that behind the desk that is particulary mean, the staff is mostly nice people. Fran, who is the house pro, is absolutely awesome and super friendly!

Comment Date: 5/9/2004 Name: Matt Zeidan
Hey, anyone who works at Danville Bowl you probably know cause I’m in leagues. The place is friendly and I know all the people. I know none of the people are bad because I see them close to every day. The pro shop is great and Fran, who owns the pro shop couldn’t be nicer. So I frankly don’t see why you other losers have to put bad comments about this place just because you guys s*ck at bowling.

Comment Date: 3/15/2004 Name: sandra
I had a good time. Could complain about the counter service but it didn’t ruin my night with my 7 year old.

Comment Date: 3/10/2004 Name: Jack
I have been there many times with groups. Their attitude stinks. I have never had a decent interaction with the people behind the desk.
Owner included!!!!!!!
Find somewhere that appreciates your business.

Comment Date: 2/23/2004 Name: Anonymous
Went there on a Sunday night, $1.50 games! Poor attitude behind the counter. They would not put bumpers up for 3 little girls on lanes because bumpers are for 7 and under. When asked why the children down a few lanes had bumpers who were clearly not younger than 7, I was told to worry about my own lane. After I told them they had a poor attitude I was told to (expletive) off. Then my lane “broke” and they had to move my party. After my party was moved, the 3 little girls had the bumpers put up. At the end of the night, the person behind the counter would not look me in the face when I paid for bowling. Bad place, I will not be bowling there again, I would rather pay $4.50 a game at another local place than deal with their poor attitude.

Comment Date: 1/27/2004 Name: Anonymous
What comment could I have, it has slippery wooden lanes with 10 pins at the end. What else should a bowling alley have. Wednesday nights after 9 pm is $1 games.

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